Welcome to FlyON. These Terms of Service ("Terms") govern your access to and use of the FlyON website subscription service ("Service") operated by Alka Digital ("we", "us", "our"). By subscribing to or using the Service, you agree to these Terms.
1. The Service
FlyON provides a subscription-based service that includes website design, hosting, professional email accounts, and ongoing updates. The specific features available depend on the plan you select.
2. Subscription and Billing
Plans are billed monthly in advance. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel. All fees are in U.S. dollars and exclude applicable taxes.
3. Cancellation
You can cancel your subscription at any time from your client portal. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial months.
If you cancel, your website will be taken offline at the end of the billing period. You may request an export of your content before cancellation.
4. Ownership of Content
You retain ownership of all content you provide to us (text, images, logos, brand assets). You grant us a license to use that content solely to deliver the Service.
Website code, templates, and infrastructure built or operated by FlyON remain the property of Alka Digital and are licensed to you for the duration of your subscription.
5. Domain Names
Domain registration is not included in your subscription. When we assist you with registration, the domain is registered in your name and remains your property.
6. Unlimited Updates
Updates include changes to text, images, colors, sections, and contact information. Full redesigns, new integrations, and custom development are considered separate projects and may be quoted independently.
Standard turnaround is within 48 business hours per request. Complex requests may take longer.
7. Acceptable Use
You agree not to use the Service for any unlawful purpose or to publish content that is illegal, infringing, defamatory, or harmful. We may suspend or terminate accounts that violate this policy.
8. Service Availability
We aim for high availability but do not guarantee uninterrupted service. We are not liable for downtime caused by third-party providers, force majeure, or scheduled maintenance.
9. Limitation of Liability
To the maximum extent permitted by law, FlyON and Alka Digital are not liable for indirect, incidental, or consequential damages. Our total liability for any claim is limited to the amount you paid in the three months preceding the claim.
10. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by email or through the client portal. Continued use of the Service after changes take effect constitutes acceptance.
11. Contact
Questions about these Terms? Reach us through your client portal or at hello@tryflyon.com.